The mission of Panini is “to create high-quality, innovative solutions for document processing and payment systems to increase efficiency and business opportunities for financial institutions and partners”.

The company has set the following goals:

Customer centricity: Customers are central to everything we do and their satisfaction is a top priority. Customer focus is not just a goal to reach, but a driving force that touches every employee at Panini.

Meaningful innovation: Innovation is the mainstay of our mission, seen as a means of offering our customers cutting-edge technological solutions and services. Through continuous innovation we strive to contribute to the success of our banking customers and partners, helping them create a competitive advantage. Meaningful innovation covers three main areas: product innovation, marketing innovation, process innovation.

Quality & Reliability: The company pursues high quality and reliability standards for all products, services and processes. Both aspects are fundamental to enhancing the company’s image, pursuing customer satisfaction and maintaining and strengthening partnerships with distributors and customers.

Profitable growth: The company’s goals for growth and sound results are aimed at building its investment capabilities and gaining continuous market presence. Successful business management is accomplished through correct use of resources, effective and efficient initiatives and a solid code of ethics shared by all.

Environment: Panini applies a high level of commitment and takes concrete action to preserve and safeguard the environment, respecting our customers’ right to live in a clean, safe environment, ensuring that our entire production and distribution processes fully respect all environmental sustainability requirements and strengthening an internal culture committed to fulfilling our environmental responsibilities.

These goals are achieved through a constant commitment to ensuring the satisfaction of our customers and the people who work with us, both in and outside the company, aimed at enhancing their proficiency and skills.

Panini’s directors and management view the implementation of the ISO 9001:2000-certified quality system as the tool by which the company will be able to achieve this operational and organizational excellence along the entire chain of company processes, thus attaining its goals.
The board of directors has undertaken a commitment to review this policy each year and use it as a planning instrument.

Panini SpA
Nicola Aliperti
Chief Executive Officer